Designer Knits and Crafts offers the following Returns Policy:

Returns/Refunds: No refunds are offered, except for an item being defective. In this instance, the return should be effected by sending the defective item back within 3 days of receipt, in its original packaging and the contents intact as received. Please obtain a Return ID#. Contact us for complete instructions on how to proceed with your return. DO NOT RETURN YOUR ITEM without a RETURN ID#. We will not be responsible for the item and NO REFUND will be made. Mailing of the item is at your own cost. Shipping/handling charges, duties and taxes etc. are non-refundable. We are not responsible for loss of items that are in the mailing system. 

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